Service and Billing Management Method of Interactive Communication Services

被引：0

作者：

Iwashita, Motoi ^{[1
]}

Tanimoto, Shigeaki ^{[1
]}

机构：

[1] Chiba Inst Technol, Fac Social Syst Sci, Chiba, Japan

来源：

2015 16TH IEEE/ACIS INTERNATIONAL CONFERENCE ON SOFTWARE ENGINEERING, ARTIFICIAL INTELLIGENCE, NETWORKING AND PARALLEL/DISTRIBUTED COMPUTING (SNPD) | 2015年

关键词：

ICT; Billing management; Service management architecture; CRM; Communication services;

D O I：

暂无

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Services using Information and Communication Technology (ICT) induce complicated situations concerning customer management. Especially, billing management is very critical. The requirement is firstly stated that managing relationship between services, payment, and settlement so as to assure payment method, service provision routes, and payment routes. The connection path concept is used in order to construct relationship between services, payment, and settlement. This paper proposes the efficient service and billing management method for interactive communication services.

引用

页码：549 / 554

页数：6

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