The system of population administration is information technology infrastructure in Dinas Kependudukan Catatan Sipil (DISDUKCAPIL) Landak District. Importance the population administration system that operates, makes it optimal condition. It needs to be controlled and evaluated its performance from the information system so that the system is built organization can achieve business goals. Therefore, it is necessary to evaluate information technology governance performance, in this study standard used for performance evaluation process that is COBIT 5 framework on domain DSS (Deliver, Service, Support). The COBIT 5 template can be a performance evaluation tool assess whether system information can meet the needs of business objectives. Based on the evaluation of information technology governance systems that use COBIT 5 indicate that an organization has implemented all processes, which means DISDUKCAPIL Landak District has reached the level ability at level 3 (established process). To improve the level of IT process capabilities, COBIT 5 has provided guidance in the form recommendations for harmonization between e-KTP manufacturing services business objectives DISDUKCAPIL Landak District with IT goals Menteri Dalam Negeri in Indonesian to improve the efficiency and effectiveness of e-KTP making services to achieve organizational goals.
