Examining the Antecedents of Brand Engagement of Tourists Based on the Theory of Value Co-Creation

被引:11
作者
Xu, Feng [1 ]
Bai, Yuli [1 ]
Li, Shuaishuai [2 ,3 ]
机构
[1] Shandong Univ, Sch Management, Jinan 250100, Peoples R China
[2] Peking Univ, Sch Govt, Beijing 100871, Peoples R China
[3] Univ Chicago, Ctr Spatial Data Sci, Chicago, IL 60615 USA
基金
中国国家社会科学基金;
关键词
value co-creation; brand equity; brand engagement; tourist destination; CUSTOMER-BASED BRAND; BEHAVIORAL INTENTIONS; DESTINATION IMAGE; PERCEIVED VALUE; MULTIDIMENSIONAL SCALE; CONSUMER PERCEPTIONS; CORPORATE IMAGE; EQUITY; QUALITY; MODEL;
D O I
10.3390/su12051958
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Tourist engagement in marketing activities for destinations has been seen as a new driving force for the sustainable development of such destinations and as an effective way to improve their brand equity. Based on the theory of value co-creation and the theory of consumer-based brand equity for destinations, this paper examines the antecedents of brand engagement and the causal paths among them and compares the estimated values of different paths with brand image, brand awareness, and brand quality as the independent variables; brand value and brand trust as the mediating variables; and brand engagement as the dependent variable, taking Shandong Province as an example. The final results show that brand image, brand awareness, and brand quality are all key antecedents of brand engagement; however, they play different roles. The total effect of brand quality is the largest, the total effect of brand awareness follows, and the total effect of brand image is the smallest. Furthermore, the mediating effect of brand value is larger than the mediating effect of brand trust. The results provide empirical support for promoting the management of brand equity for similar destinations and encouraging tourists to participate in value co-creation activities.
引用
收藏
页码:1 / 21
页数:21
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