Effect of ethical climate on turnover intention: Linking attitudinal- and stress theory

被引:190
作者
Mulki, Jay P. [1 ]
Jaramillo, Jorge F. [2 ]
Locander, William B. [3 ]
机构
[1] Northeastern Univ, Mkt Grp, Coll Business Adm, Boston, MA 02115 USA
[2] Univ Texas Arlington, Arlington, TX 76019 USA
[3] Jacksonville State Univ, Davis Leadership Ctr, N Jacksonville, FL 32211 USA
关键词
emotional exhaustion; ethical climate; stress; trust in supervisor; turnover intention;
D O I
10.1007/s10551-007-9368-6
中图分类号
F [经济];
学科分类号
02 ;
摘要
Attitudinal- and stress theory are used to investigate the effect of ethical climate on job outcomes. Responses from 208 service employees who work for a country health department were used to test a structural model that examines the process through which ethical climate (EC) affects turnover intention (TI). This study shows that the EC-TI relationship is fully mediated by role stress (RC), interpersonal conflict (IC), emotional exhaustion (EE), trust in supervisor (TS), and job satisfaction (JS). Results show that EC reduces (RS) and increases TS. Lower stress levels result in lower EE, higher JS, and lower TI. Also, supervisor trust (TS) reduces IC and EE. The structural model predicts 53.9% of the variance of TI.
引用
收藏
页码:559 / 574
页数:16
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