ANALYSIS OF SUSTAINABLE HUMAN RESOURCE MANAGEMENT: A STUDY IN A MULTINATIONAL

As a main objective, this study aims to develop a model to list the main indicators that contribute to sustainable human resource management, under the perception of employees and managers of a multinational. Thus, the research is characterized by being descriptive, with qualitative and quantitative approaches, using the Analytic Hierarchy Process (AHP) method. Through the results presented, it was observed that the company already has an internal policy and values focused on sustainability, which facilitates the work for development. It was also noted that managers and employees have different points of view. Leadership, in the view of managers, is the criterion that everyone has in common as the most important. In the employees' perception, teamwork would be the most important criterion for the sustainable development of the organization. Thus, it is suggested that the company invest in training its leaders on the subject "Team". In addition, it is necessary that it seeks to train managers so that they can develop, together with a team, strategies that keep the company in constant sustainable development and that can bring innovations in the future.