Rethinking Sustainable Change within Public Organisations by Information Technology

Public organisations are changing by using the potential offered by information technology in order to better contribute to value creation moving towards sustainability as a vision for change and action. As organisations seeking sustainability by strengthening sources offered by use of information technology, public organisations select a community-driven approach and adopt a logic service view as strategic choice to enable and facilitate public value creation within society. Information technology is leading public organisations to identifying a pathway towards sustainability for driving change moving from providing information to managing and using knowledge, enhancing openness between transparency and accountability by developing smart and digital platforms as a mean that enables both knowledge and openness views. Public organisations contribute to value creation, innovation and sustainability within communities improving technological advances in government in order to develop digital, smart, lean and open platforms for social and knowledge exchanges that open up to promoting public value creation processes.