Spirituality and satisfaction with physicians among hospitalized patients

被引:1
|
作者
Uhelski, Anna-Carson Rimer [1 ,2 ]
Sheikh, Muhammad Mubbashir [3 ]
Panda, Mukta [3 ,4 ]
Qayyum, Rehan [5 ]
机构
[1] Univ Tennessee, Ctr Hlth Sci, Coll Med, Dept Med, Memphis, TN 38163 USA
[2] Johns Hopkins Univ Hosp, Dept Med, Osler Internal Med Residency Program, 5 N Ann St, Baltimore, MD 21231 USA
[3] Univ Tennessee, Dept Med & Med Educ, Coll Med Chattanooga, Chattanooga, TN USA
[4] Univ Tennessee, Ctr Hlth Sci, Coll Med, Memphis, TN 38163 USA
[5] Virginia Commonwealth Univ, Div Hosp Med, Dept Internal Med, Sch Med, Richmond, VA USA
关键词
Patient satisfaction; physician-patient relationship; spirituality; HCAHPS; IMPACT; NEEDS; MODEL; CARE;
D O I
10.1080/08854726.2020.1727601
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
We examined the relationship between a patient's spirituality and satisfaction with physicians during hospitalization. Data were collected using the Daily Spiritual Experience Scale (DSES), the Tool to Assess Inpatient Satisfaction with Care from Hospitalists (TAISCH) and a five-question, internally-developed, patient satisfaction questionnaire (5QS). Scores were rescaled from 0 to 100 for easy comparison. Results showed a statistically significant increase in patient satisfaction with increasing spirituality. In the unadjusted model, each 1% increase in DSES score (or 1% decrease in spirituality) was associated with 0.21% (p < 0.001) and 0.14% (p = 0.002) decrease in patient satisfaction with physicians as measured by 5QS and TAISCH respectively. The results were consistent after adjustment for the patient's age, gender, and race. With the increasing influence, patient satisfaction scores have on the health care system, the results from this study help us better understand how these scores are influenced.
引用
收藏
页码:21 / 28
页数:8
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