Speaking Up at Work: The Role of Perceived Organizational Support in Explaining the Relationship Between Perceptions of Organizational Politics and Voice Behavior

被引:59
作者
Bergeron, Diane M. [1 ]
Thompson, Phillip S. [2 ]
机构
[1] Case Western Reserve Univ, Cleveland, OH 44106 USA
[2] Virginia Polytech Inst & State Univ, Pamplin Coll Business, Blacksburg, VA 24061 USA
关键词
voice; perceptions of organizational politics; perceived organizational support; organizational citizenship behavior; social exchange theory; EXTRA-ROLE BEHAVIORS; CITIZENSHIP BEHAVIORS; PSYCHOLOGICAL SAFETY; EMPLOYEE VOICE; JOB-SATISFACTION; LEVEL; CONSEQUENCES; JUSTICE; ATTITUDES; CONSTRUCT;
D O I
10.1177/0021886319900332
中图分类号
B84 [心理学]; C [社会科学总论]; Q98 [人类学];
学科分类号
03 ; 0303 ; 030303 ; 04 ; 0402 ;
摘要
Voice is a risky and more challenging type of organizational citizenship behavior in that it is designed to bring about change. Using conservation of resources and social exchange theories, we investigate relationships between voice, perceptions of organizational politics, and perceived organizational support (POS). We also investigate the mediating role of POS in the politics-voice relationship to determine the extent to which POS can explain this relationship. Lagged survey data from supervisor-employee dyads (N = 257) were collected 6 weeks apart. Results show that perceptions of organizational politics were negatively related to voice, while POS was positively related to voice. POS had a mediating effect on the relationship between perceptions of organizational politics and voice. Our results underscore the importance of contextual factors in encouraging or prohibiting voice and may help managers and organizations understand how best to encourage this important change-oriented workplace behavior.
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页码:195 / 215
页数:21
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