Critical Success Factors of Business-managed IT: It Takes Two to Tango

被引:3
作者
Klotz, Stefan [1 ]
Westner, Markus [2 ]
Strahringer, Susanne [1 ]
机构
[1] Tech Univ Dresden, Business Informat, Esp Informat Syst Trade & Ind, Dresden, Germany
[2] OTH Regensburg, Fac Comp Sci & Math, Regensburg, Germany
关键词
Business-managed IT; Shadow IT; critical success factors; IT governance; application governance; INFORMATION-SYSTEMS; SHADOW SYSTEMS; RETHINKING; STRATEGY; ISSUES; RISK;
D O I
10.1080/10580530.2021.1938300
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information technology management for Business-managed IT. The results suggest that bilateral responsibility between the business unit and the IT organization is the most favorable governance option for Business-managed IT.
引用
收藏
页码:220 / 240
页数:21
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