Compensatory Travel Post COVID-19: Cognitive and Emotional Effects of Risk Perception

被引:95
|
作者
Kim, Ellen Eun Kyoo [1 ]
Seo, Kwanglim [2 ]
Choi, Youngjoon [3 ]
机构
[1] Calif State Univ Fullerton, Mihaylo Coll Business & Econ, Fullerton, CA 92831 USA
[2] Univ Hawaii Manoa, Sch Travel Ind Management, Honolulu, HI 96822 USA
[3] Ewha Womans Univ, Coll Sci & Ind Convergence, Dept Int Off Adm, 52 Ewhayeodae Gil, Seoul 03760, South Korea
关键词
COVID-19; pandemic; compensatory travel; life satisfaction; travel risk; PERCEIVED RISK; MOTIVATION; TOURISM; MODEL; BEHAVIOR; INTERVENTION; SATISFACTION; HAPPINESS; DESIRES; CRISIS;
D O I
10.1177/00472875211048930
中图分类号
F [经济];
学科分类号
02 ;
摘要
The COVID-19 pandemic has created an unprecedented and devastating impact on the travel and tourism industry worldwide. To sustain tourism organizations in the post-pandemic period, it is crucial to understand the factors that maintain, boost, or diminish the potential demands of international travel. With faith in the industry's resilience, travel and tourism organizations are counting on the prospect of compensatory travel. However, little is known about the factors affecting potential demands and compensatory travel intention in a post-pandemic world. Hence, this study attempts to conceptualize compensatory travel and to investigate tourists' cognitive and emotional processes that link risk perception about COVID-19 and compensatory travel intention. The findings support the proposed dual-processing model of suppressing and accelerating travel desire caused by COVID-19. The effect of travel desire on compensatory travel intention is also found.
引用
收藏
页码:1895 / 1909
页数:15
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