Does positive affect influence the effective usage of a Decision Support System?

被引:29
作者
Djamasbi, Soussan [1 ]
机构
[1] Worcester Polytech Inst, Dept Management, Worcester, MA 01609 USA
关键词
Decision Support Systems; DSS; affect; mood; decision making; decision behavior; judgments; accuracy; effort; information utilization; DSS usage;
D O I
10.1016/j.dss.2006.09.002
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
This study examines the impact of positive mood on the effective usage of a Decision Support System (DSS). Using current cognitive theories, a theoretical argument about DSS usage is developed. This argument is then investigated via a lab experiment. The results of the lab experiment show that decision makers in positive mood used a greater number of informational cues provided by the DSS and made more accurate judgments. (c) 2006 Elsevier B.V. All rights reserved.
引用
收藏
页码:1707 / 1717
页数:11
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