Supporting informal co-located collaboration in hospital work

被引：0
作者：
Mejia, David A. [1 ]
Moran, Alberto L. [2 ]
Favela, Jesus [1 ]
机构：
[1] CICESE, Dept Ciencias Computac, Ensenada, Baja California, Mexico
[2] UABC, Fac Ciencias, Ensenada, Baja California, Mexico
来源：
GROUPWARE: DESIGN, IMPLEMENTATION, AND USE, PROCEEDINGS | 2007年 / 4715卷
关键词：
informal interactions; mobile informal co-located collaboration; hospital work;
D O I：
暂无
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
Informal interactions, an important subject of study in CSCW, are an essential resource in hospital work; they are used as a means to collaborate and to coordinate the way in which the work is performed, as well as to locate and gather the artifacts and human resources necessary for patient care, among others. Results from an observational study of work in a public hospital show that a significant amount of informal interactions happen face to face due to opportunistic encounters. That is due to hospital work being mainly characterized by intense mobility, task fragmentation, collaboration and coordination. This encouraged us to develop an architecture and system tool aimed at supporting mobile co-located collaboration. Based on the findings of our study, this paper presents a set of design insights for developing collaborative applications that support co-located interactions in hospital work, as well as the implementation of these design insights in a collaborative tool. Additionally, we generalized the characteristic that must be fulfilled by tools that support mobile informal co-located collaboration through the design of a generic architecture that includes the characteristics of this type of tools.
引用
收藏
页码：255 / +
页数：3
相关论文
共 17 条
  • [1] [Anonymous], 1996, P 1996 ACM C COMPUTE, DOI [DOI 10.1145/240080.240256, 10.1145/240080.240256.]
  • [2] Bardram JE, 2003, ECSCW 2003: PROCEEDINGS OF THE EIGHTH EUROPEAN CONFERENCE ON COMPUTER SUPPORTED COOPERATIVE WORK, P355
  • [3] BARDRAM JE, 2006, P 2006 20 ANN C COMP, P109, DOI DOI 10.1145/1180875.1180892
  • [4] BOSSEN C, 2006, P CSCW, P76
  • [5] Continuous tracking of user location in WLANs using recurrent neural networks
    Castro, LA
    Favela, J
    [J]. SIXTH MEXICAN INTERNATIONAL CONFERENCE ON COMPUTER SCIENCE, PROCEEDINGS, 2005, : 174 - 181
  • [6] Informal interactions and their implications for online courses
    Contreras-Castillo, J
    Favela, J
    Pérez-Fragoso, C
    Santamaría-del-Angel, E
    [J]. COMPUTERS & EDUCATION, 2004, 42 (02) : 149 - 168
  • [7] FISH RS, 1993, COMMUN ACM, V36, P48, DOI 10.1145/151233.151237
  • [8] GUTWIN C, 2005, SUPPORTING INFROMAL, P20
  • [9] ISAACS E, 2002, P CHI 2002, P179
  • [10] ISAACS E, 1997, LAWRENCE ERLBAM BOOK, P459
12