Using Technology to Optimize the Training of Mental Health Providers in Evidence-Based Treatment: State of Knowledge

Massive training of mental health providers is one of the proposed means of improving access to evidence-based treatment for a variety of common mental disorders. While communication and knowledge dissemination technologies (videoconferencing, web platforms) can help make training more accessible in time and space, their contribution to the development of skills among providers needs to be carefully evaluated. Objectives Establish how technologies are used to optimize the training of practitioners and what are the effects of online training on the acquisition of clinical knowledge and skills. Method A quick review of the literature was conducted. In order to be included, studies had to concern online training intended for providers in active clinical practice, deal with the treatment of a common mental disorder or addiction, and include an objective measure of clinical knowledge or skills. The studies were analyzed and compared in terms of learning methods and activities incorporating digital technologies. Results Twenty studies were identified. Passive learning methods, involving little or no interactivity, are predominant in asynchronous mode online training (AOT), while activities that allow a high level of interaction with the trainer, such as roleplaying or supervision, are found in synchronous mode training. Knowledge acquisition: AOTs appear to be effective in improving the knowledge of the trainees for at least six months. Classroom training or the addition of supervision does not produce learning outcomes that are superior to the AOT. Skill acquisition: No conclusions can be drawn about the effects of online, asynchronous, synchronous or blended training, as the results are mixed or even contradictory. Conclusion Considering the low methodological quality of the studies analyzed, which limits the nature and scope of the conclusions of this review, the results of the studies suggest that AOTs that include basic interactive technologies, such as online quizzes, can be a simple and effective way to improve clinical knowledge of mental health practitioners.