Co-creating animal-based tourist experiences: Attention, involvement and memorability

被引：118
作者：
Campos, Ana Claudia [1 ]
Mendes, Julio [1 ]
do Valle, Patricia Oom [1 ]
Scott, Noel [2 ]
机构：
[1] Univ Algarve, Fac Econ, Campus Gambelas, P-8005139 Faro, Portugal
[2] Griffith Univ, Griffith Business Sch, Bldg G27,Room 3 12,Gold Coast Campus,Parklands Dr, Southport, Qld 4222, Australia
来源：
TOURISM MANAGEMENT | 2017年 / 63卷
关键词：
Co-creation; Active participation; Interaction; Attention; Involvement; Memorability; LEISURE INVOLVEMENT; SOCIAL INTERACTIONS; FOCUSED ATTENTION; PLACE ATTACHMENT; QUALITATIVE DATA; SATISFACTION; INNOVATION; ANTECEDENTS; HOSPITALITY; DIMENSIONS;
D O I：
10.1016/j.tourman.2017.06.001
中图分类号：
X [环境科学、安全科学];
学科分类号：
08 ; 0830 ;
摘要：
In this study co-creation, defined as a tourist's subjectively lived on-site experience involving actively participation and interaction, is found to enhance attention, involvement, and memorability. A conceptual model of on-site co-creation is proposed and empirically tested in the context of two experiences with dolphins in a marine life park. Results were analysed using SEM and reveal that co-creation significantly influences attention and involvement and also that the higher levels of attention and involvement generated are associated with memorability. (C) 2017 Elsevier Ltd. All rights reserved.
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页码：100 / 114
页数：15
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