Effective communication in the nurse-patient relationship in the light of Transcultural Interprofessional Practice model

被引：4

作者：

Evangelista de Lacerda, Josefa Fernanda ^{[1
]}

Pereira dos Santos, Paula Suene ^{[1
]}

Maia, Evanira Rodrigues ^{[1
]}

de Oliveira, Dayanne Rakelly ^{[1
]}

Amaral Viana, Maria Corina ^{[1
]}

Rocha Cavalcante, Edilma Gomes ^{[1
]}

机构：

[1] Univ Reg Cariri, Crato, CE, Brazil

来源：

REV RENE | 2021年 / 22卷

关键词：

Communication; Nurse-Patient Relations; Nursing; Nursing Theory; Transcultural Nursing; BEHAVIOR;

D O I：

10.15253/2175-6783.20212261443

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

Objective: to analyze the use of elements of effective nurse-patient communication in the light of the Transcultural Interprofessional Practice model. Methods: an integrative literature review was carried out in the CINAHL, LILACS, MEDLINE, SCOPUS, and Web of Science databases, without a time limit. Results: 12 studies were analyzed, most of them published in the English language, in 2017. Two categories were elaborated: effective verbal and non-verbal communication between nurses and patients. The elements of effective verbal communication were presented as speech and language; non-verbal ones presented as signals, distance, eye contact, time, touch, listening, empathy, and patience. Technology-assisted communication was part of both. Less frequently, the verbal communication process was hindered by language and non-verbal communication due to a lack of time availability. Conclusion: effective communication favors the establishment of trust, interaction, and the nurse-patient-relationship.

引用

页数：9

共 28 条

[1] The Andrews/Boyle Transcultural Interprofessional Practice (TIP) Model [J].