METHODOLOGY FOR QUALITY ASSESSMENT WITHIN TRANSPORTATION CHAIN

被引：0

作者：

Nedeliakova, Eva ^{[1
]}

Panak, Michal ^{[1
]}

机构：

[1] Univ Zilina, Fac Operat & Econ Transport & Commun, Dept Railway Transport, Univ 1, Zilina 01026, Slovakia

来源：

PROCEEDINGS OF THE 1ST INTERNATIONAL CONFERENCE CONTEMPORARY ISSUES IN THEORY AND PRACTICE OF MANAGEMENT: CITPM 2016 | 2016年

关键词：

quality assessment; quality management; railway transport; transportation; BUSINESS; TECHNOLOGY; SERVICES;

D O I：

暂无

中图分类号：

F8 [财政、金融];

学科分类号：

0202 ;

摘要：

This article is focused on the methodology for quality assessment, which can be applied within the frame of the whole transportation chain. It describes the newest approach to monitoring quality within companies by using various types of appropriate software. It is currently a pressing problem to identify quality not only before the start of transportation and during it but also after the end of transportation. In the area of service provision in transport, it is important to take into account the fact that the requirements of customers change over time.

引用

页码：309 / 314

页数：6

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