Post-Inquiry Sensemaking: The Case of the 'Black Saturday' Bushfires

被引:30
作者
Dwyer, Graham [1 ]
Hardy, Cynthia [2 ]
Maguire, Steve [3 ,4 ]
机构
[1] Swinburne Univ Technol, Ctr Social Impact, Social Change & Leadership, Melbourne, Vic, Australia
[2] Univ Melbourne, Parkville, Vic, Australia
[3] Univ Sydney, Business Sch, Strategy Innovat & Entrepreneurship, Sydney, NSW, Australia
[4] Univ Sydney, Business Sch, Multidisciplinary Innovat, Sydney, NSW, Australia
关键词
interpretive scheme; learning; organizational learning; sensemaking theory; single case study; vicarious learning; SENSE; ORGANIZATIONS; EMOTIONS; COLLAPSE; FUTURE; SAFETY;
D O I
10.1177/0170840619896271
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
We examine post-inquiry sensemaking by emergency management practitioners following an inquiry into the most damaging bushfire disaster in Australia's history. We theorize a model of post-inquiry sensemaking with four distinct but overlapping phases during which sensemaking becomes more prospective over time. In addition to providing important insights into what has, hitherto, been a neglected arena for sensemaking studies, i.e. post-inquiry sensemaking, we contribute to the understanding of sensemaking more generally. Specifically, we show the complex nature of the relationship between sensemaking and equivocality, explain how multiple frames enhance sensemaking, and explore temporality in sensemaking over time.
引用
收藏
页码:637 / 661
页数:25
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