Research Disruptions, New Opportunities: Re-Imagining Qualitative Interview Study During the COVID-19 Pandemic

The COVID-19 pandemic has caused unprecedented disruption to teaching and research in universities. This has prompted the publication of a considerable number of studies, frameworks, and guidelines on teaching adaptations. Less has been written on adaptations to empirical research projects, partly because such projects have been put on hold or redesigned entirely. This paper reflects on adaptations made, challenges encountered, and lessons learned while persisting with a qualitative study involving parents, teachers, tutors, and university academics during the second and third waves of the pandemic in Hong Kong in 2020. Specifically, we reflect on the reconsideration of research design and instruments, negotiation of different kinds of access to research sites and participants, optimization of existing data sources, streamlining of data collection approaches, and consideration of the mental well-being of both researchers and respondents. The paper includes lessons learned from the use of Zoom, WhatsApp Messenger, and phone calls as technological tools, and hashtag search on social media platforms such as Facebook and Instagram. Special consideration is given to the unexpected benefits of doing research during the pandemic and the convenience of using technology and adaptability approach.