The rise of artificial intelligence - understanding the AI identity threat at the workplace

被引:116
作者
Mirbabaie, Milad [1 ]
Bruenker, Felix [2 ]
Moellmann , Nicholas R. J. [2 ]
Stieglitz, Stefan [2 ]
机构
[1] Univ Paderborn, Informat Syst & Digital Soc, D-33098 Paderborn, Germany
[2] Univ Duisburg Essen, Digital Commun & Transformat, D-47057 Duisburg, Germany
关键词
Artificial intelligence; IT identity; Identity threat; Information systems; Workplace; INFORMATION-TECHNOLOGY IDENTITY; STRUCTURAL EQUATION MODELS; PROFESSIONAL IDENTITY; USER RESISTANCE; HEALTH-CARE; SYSTEMS; PLS; IMPLEMENTATION; CHALLENGES; REFLECTIONS;
D O I
10.1007/s12525-021-00496-x
中图分类号
F [经济];
学科分类号
02 ;
摘要
Artificial intelligence (AI) is being increasingly integrated into enterprises to foster collaboration within humanmachine teams and assist employees with work-related tasks. However, introducing AI may negatively impact employees' identifications with their jobs as AI is expected to fundamentally change workplaces and professions, feeding into individuals' fears of being replaced. To broaden the understanding of the AI identity threat, the findings of this study reveal three central predictors for AI identity threat in the workplace: changes to work, loss of status position, and AI identity predicting AI identity threat in the workplace. This study enriches information systems literature by extending our understanding of collaboration with AI in the workplace to drive future research in this field. Researchers and practitioners understand the implications of employees' identity when collaborating with AI and comprehend which factors are relevant when introducing AI in the workplace.
引用
收藏
页码:73 / 99
页数:27
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