The value co-creation journey: a longitudinal process unfolding in a network through collaboration

被引:3
作者
Perna, Andrea [1 ,2 ]
O'Toole, Thomas [3 ]
Baraldi, Enrico [2 ]
Gregori, Gian Luca [1 ]
机构
[1] Univ Politecn Marche, Dept Management, Ancona, Italy
[2] Uppsala Univ, Dept Civil & Ind Engn, Uppsala, Sweden
[3] South East Technol Univ, Sch Business, Waterford City, Ireland
关键词
Value co-creation; Collaborations; Network resources; Business relationships; Network; Roles; Lighting; Technology co-creation journey; PRODUCT DEVELOPMENT; RESOURCE INTERACTION; SERVICE ENCOUNTER; DOMINANT LOGIC; INNOVATION; B2B; INVOLVEMENT; IMPACT; INTEGRATION; ACTORS;
D O I
10.1108/JBIM-09-2021-0439
中图分类号
F [经济];
学科分类号
02 ;
摘要
PurposeThis study aims to develop our understanding of the value co-creation process in business networks. This study identifies four key sub-processes that characterize the value co-creation journey as it unfolds across an inter-organizational network. These four sub-processes are opportunity co-creation, solution co-creation, complementary co-creation and activated co-creation. Design/methodology/approachReflecting the exploratory nature of this research, the methodology relies on an in-depth case study, which is analyzed through the lens of the resource interaction occurring within the specific business relationships and collaborative episodes that affected the nine-year long development of Deko, a new architectural lighting solution. FindingsThe main contribution of the paper is identifying the sub-processes comprising the value co-creation journey of a technology development solution based on resource combining, re-combining and un-combining across a business network. That value co-creation occurs through a time-consuming journey requiring multiple episodes of collaboration can also inspire the practice of handling this process for instance for a small business such as the one featured in this case study. Originality/valueThis paper highlights that the value co-creation journey process has the potential to frame the unfolding of collaboration in practice for a small business.
引用
收藏
页码:182 / 196
页数:15
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