An infrastructure for electronic commerce in the semiconductor industry

被引:0
作者
Saha, SK [1 ]
机构
[1] Silicon Storage Technol, Sunnyvale, CA 94086 USA
来源
IEMC-2003: MANAGING TECHNOLOGICALLY DRIVEN ORGANIZATIONS: THE HUMAN SIDE OF INNOVATION AND CHANGE, PROCEEDINGS | 2003年
关键词
e-commerce; e-business model; semiconductor industry; and customer-relationship management;
D O I
10.1109/IEMC.2003.1252318
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
A customer-centric business model using the electronic media for world commerce in the semiconductor industry is presented. It is shown that the proposed model has a great potential to meet customer demands rapidly and cost-effectively and improve customer satisfaction. The model, also, has a great potential to offer an overall improvement in the efficiency and satisfaction of a firm's sales and customer support team over the traditional commerce.
引用
收藏
页码:474 / 478
页数:5
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