Innovating by accessing knowledge across departments

被引：16

作者：

Faniel, Ixchel M.

Majchrzak, Ann

机构：

[1] Univ Michigan, Sch Informat, Ann Arbor, MI 48109 USA

[2] Univ So Calif, Marshall Sch Business, Informat & Operat Dept, Los Angeles, CA 90089 USA

来源：

DECISION SUPPORT SYSTEMS | 2007年 / 43卷 / 04期

关键词：

knowledge management; knowledge management technologies; innovation;

D O I：

10.1016/j.dss.2006.09.005

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

it is widely believed that individuals are more likely to be innovative if they are exposed to different perspectives and domains. While it is purported that knowledge management systems can help, they have generally failed to do so, because there are significant thought world barriers associated with the different perspectives and domains that individuals have to overcome. Using the theory of thought worlds as a theoretical lens, we examined how innovative engineers successfully accessed knowledge from other functional departments. We found that the way they accessed the knowledge had implications for designing knowledge management technology specifically focused on fostering innovation. (c) 2006 Elsevier B.V. All rights reserved.

引用

页码：1684 / 1691

页数：8