Developing a CBR System for Marketing Mix Planning and Weighting Method Selection Using Fuzzy AHP

被引:15
作者
Noori, Behrooz [1 ]
机构
[1] Islamic Azad Univ, West Tehran Branch, Dept Ind Engn, Tehran 3861819448, Iran
关键词
CUSTOMER RELATIONSHIP MANAGEMENT; DATA MINING TECHNIQUES; GENETIC ALGORITHMS; GLOBAL OPTIMIZATION; REASONING SYSTEM; EXPERT-SYSTEM; INFORMATION-SYSTEMS; HIERARCHICAL DESIGN; HYBRID SYSTEM; MODEL;
D O I
10.1080/08839514.2014.962282
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Case-based reasoning (CBR) solves a problem through retrieving a similar past solution and reusing it in a new situation. In this study, a CBR system was developed for marketing mix planning (MMP) in a steel manufacturing company. In case retrieval, feature weighting is an important component and plays a key role in CBR efficiency. In recent years, several methods have been presented for feature weighting, which have used retrieval accuracy only for performance ranking of weighting methods and ignored other method dimensions. In order to consider other dimensions for weighting method ranking, this study applied a fuzzy AHP method to prioritize weighting methods. In this study, genetic algorithm (GA), rough set theory (RST) and fuzzy inference system (FIS) were used for feature weighting. Moreover, feature weighting based on FIS was introduced in this work for the first time.
引用
收藏
页码:1 / 32
页数:32
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