Exploring the Underlying Processes Between Conflict and Knowledge Sharing: A Work-Engagement Perspective

被引：90

作者：

Chen, Zhenjiao ^{[1
]}

Zhang, Xi ^{[2
]}

Vogel, Douglas ^{[3
]}

机构：

[1] Beijing Inst Technol, Sch Management & Econ, Beijing 100081, Peoples R China

[2] Chinese Acad Sci, Beijing, Peoples R China

[3] City Univ Hong Kong, Hong Kong, Hong Kong, Peoples R China

来源：

JOURNAL OF APPLIED SOCIAL PSYCHOLOGY | 2011年 / 41卷 / 05期

关键词：

STRATEGIC DECISION-MAKING; PSYCHOLOGICAL CONDITIONS; JOB CHARACTERISTICS; TRUST; TASK; MANAGEMENT; IMPACT; INTERDEPENDENCE; SATISFACTION; INVOLVEMENT;

D O I：

10.1111/j.1559-1816.2011.00745.x

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

By integrating work-engagement theory with conflict framework, this paper presents a model to demonstrate how 2 types of conflict (task and relationship conflict) affect employees' knowledge sharing through 3 psychological states (experienced meaningfulness, experienced safety, experienced availability) and work engagement. Employees (N = 139) in 2 software development companies in China responded to a survey. The results show that task conflict improved 2 psychological states (experienced safety, experienced availability) and work engagement, which, in turn, increased knowledge sharing. Relationship conflict deteriorated the 3 psychological states and work engagement, which, in turn, affected knowledge sharing. Theoretical and applied implications of these findings are discussed.

引用

页码：1005 / 1033

页数：29

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