Perspectives on enduring and emerging issues in performance appraisal

被引：16

作者：

Roberts, GE ^{[1
]}

机构：

[1] Fairleigh Dickinson Univ, Publ Adm Inst, Teaneck, NJ 07666 USA

来源：

PUBLIC PERSONNEL MANAGEMENT | 1998年 / 27卷 / 03期

关键词：

D O I：

10.1177/009102609802700302

中图分类号：

F24 [劳动经济];

学科分类号：

020106 ; 020207 ; 1202 ; 120202 ;

摘要：

The purpose of this essay is to explore critical issues and emerging trends in performance appraisal, issues that are enduring and several "cutting edge" developments. A convenience sample of 18 personnel managers and supervisors served as a de-facto focus group to test whether issues in the literature are salient and relevant to practitioners and to provide specific examples that illustrate the range of opinions regarding the controversial areas. Areas discussed include the challenges posed by Total Quality Management, implementation problems relative to organizational commitment, rater training, performance documentation, multiple sources of appraisal information and the importance of systematic appraisal quality control and assessment, among others. The paper concludes with a number of suggestions for practice and research.

引用

页码：301 / 320

页数：20

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