Social ties, knowledge sharing and successful collaboration in globally distributed system development projects

被引：243
作者：
Kotlarsky, J [1 ]
Oshri, I
机构：
[1] Univ Warwick, Warwick Business Sch, Coventry CV4 7AL, W Midlands, England
[2] Erasmus Univ, Rotterdam Sch Management, Rotterdam, Netherlands
来源：
EUROPEAN JOURNAL OF INFORMATION SYSTEMS | 2005年 / 14卷 / 01期
关键词：
social aspects; knowledge sharing; collaborative work; dispersed teams;
D O I：
10.1057/palgrave.ejis.3000520
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Traditionally, the main focus of the information system ( IS) literature has been on technical aspects related to system development projects. Furthermore, research in the IS field has mainly focused on co-located project teams. In this respect, social aspects involved in IS projects were neglected or scarcely reported. To fill this gap, this paper studies the contribution of social ties and knowledge sharing to successful collaboration in distributed IS development teams. Data were drawn from two successful globally distributed system development projects at SAP and LeCroy. Data collected were codified using Atlas. ti software. The results suggest that human-related issues, such as rapport and transactive memory, were important for collaborative work in the teams studied. The paper concludes by discussing the implications for theory and suggesting a practical guide to enhance collaborative work in globally distributed teams.
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收藏
页码：37 / 48
页数：12
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