The path to safe and reliable healthcare

被引：24

作者：

Leonard, Michael W. ^{[1
]}

Frankel, Allan ^{[2
]}

机构：

[1] Kaiser Permanente, Fac, Inst Healthcare Improvement, Evergreen, CO USA

[2] Brigham & Womens Hosp, Div Gen Med, Inst Healthcare Improvement, Sudbury, ON, Canada

来源：

PATIENT EDUCATION AND COUNSELING | 2010年 / 80卷 / 03期

关键词：

Safety culture; Patient safety; Reliability; Human factor; Improvement science;

D O I：

10.1016/j.pec.2010.07.001

中图分类号：

R1 [预防医学、卫生学];

学科分类号：

1004 ; 120402 ;

摘要：

The ability to deliver safe and reliable healthcare is the goal of all healthcare delivery systems. To bridge the current performance gaps in quality and safety, organizations need to apply a systematic model that effectively addresses both culture and reliable processes of care. The model described in this article provides a comprehensive approach to improving the quality of care in any clinical domain. It also provides a roadmap for people working in clinical improvement to assess the strengths and current needs within their care systems, so they can be strategic and systematic in their work, essential elements for success. The concepts and tools provided can be readily applied to improve the quality and safety of care delivered. (C) 2010 Elsevier Ireland Ltd. All rights reserved.

引用

页码：288 / 292

页数：5

共 8 条

[1] Fatigue, alcohol and performance impairment [J].

Dawson, D ;

Reid, K .

NATURE, 1997, 388 (6639) :235-235

[2]

DRAYCOTT T, 2008, AM J OBSTET GYNECOL, V112, P1

[3]

Edmondson A. C., MANAGING RISK LEARNI

[4] A Surgical Safety Checklist to Reduce Morbidity and Mortality in a Global Population. [J].

Haynes, Alex B. ;

Weiser, Thomas G. ;

Berry, William R. ;

Lipsitz, Stuart R. ;

Breizat, Abdel-Hadi S. ;

Dellinger, E. Patchen ;

Herbosa, Teodoro ;

Joseph, Sudhir ;

Kibatala, Pascience L. ;

Lapitan, Marie Carmela M. ;

Merry, Alan F. ;

Moorthy, Krishna ;

Reznick, Richard K. ;

Taylor, Bryce ;

Gawande, Atul A. .

NEW ENGLAND JOURNAL OF MEDICINE, 2009, 360 (05) :491-499

[5]

Hudson D.W., 2009, CONT CRITICAL CARE, V7, P1, DOI DOI 10.1097/01.CCRCA.0000360516.85511.1A

[6]

Krause TR, 2005, LEADING WITH SAFETY, P1, DOI 10.1002/047178527X

[7] The working hours of hospital staff nurses and patient safety [J].

Rogers, AE ;

Hwang, WT ;

Scott, LD ;

Aiken, LH ;

Dinges, DF .

HEALTH AFFAIRS, 2004, 23 (04) :202-212

[8] Operational failures and interruptions in hospital nursing [J].

Tucker, Anita L. ;

Spear, Steven J. .

HEALTH SERVICES RESEARCH, 2006, 41 (03) :643-662

← 1 →