Why Does Self-Reported Emotional Intelligence Predict Job Performance? A Meta-Analytic Investigation of Mixed EI

被引:226
作者
Joseph, Dana L. [1 ]
Jin, Jing [2 ]
Newman, Daniel A. [2 ,3 ]
O'Boyle, Ernest H. [4 ]
机构
[1] Univ Cent Florida, Dept Psychol, Orlando, FL 32816 USA
[2] Univ Illinois, Dept Psychol, Urbana, IL 61801 USA
[3] Univ Illinois, Sch Labor & Employment Relat, Urbana, IL 61801 USA
[4] Univ Iowa, Tippie Coll Business, Iowa City, IA 52242 USA
关键词
emotional intelligence; job performance; heterogeneous domain sampling; personality; self-efficacy; BIG; 5; PERSONALITY; CRITERION-RELATED VALIDITY; INDIVIDUAL-DIFFERENCES; INCREMENTAL VALIDITY; LIFE SATISFACTION; GOAL ORIENTATION; 5-FACTOR MODEL; RELATIVE IMPORTANCE; COGNITIVE-ABILITY; TASK-PERFORMANCE;
D O I
10.1037/a0037681
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Recent empirical reviews have claimed a surprisingly strong relationship between job performance and self-reported emotional intelligence (also commonly called trait EI or mixed EI), suggesting self-reported/mixed EI is one of the best known predictors of job performance (e.g., (rho) over cap = .47; Joseph & Newman, 2010b). Results further suggest mixed EI can robustly predict job performance beyond cognitive ability and Big Five personality traits (Joseph & Newman, 2010b; O'Boyle, Humphrey, Pollack, Hawver, & Story, 2011). These criterion-related validity results are problematic, given the paucity of evidence and the questionable construct validity of mixed EI measures themselves. In the current research, we update and reevaluate existing evidence for mixed EI, in light of prior work regarding the content of mixed EI measures. Results of the current meta-analysis demonstrate that (a) the content of mixed EI measures strongly overlaps with a set of well-known psychological constructs (i.e., ability EI, self-efficacy, and self-rated performance, in addition to Conscientiousness, Emotional Stability, Extraversion, and general mental ability; multiple R = .79), (b) an updated estimate of the meta-analytic correlation between mixed EI and supervisor-rated job performance is (rho) over cap = .29, and (c) the mixed EI-job performance relationship becomes nil (beta = -.02) after controlling for the set of covariates listed above. Findings help to establish the construct validity of mixed EI measures and further support an intuitive theoretical explanation for the uncommonly high association between mixed EI and job performance-mixed EI instruments assess a combination of ability EI and self-perceptions, in addition to personality and cognitive ability.
引用
收藏
页码:298 / 342
页数:45
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