[1] Xi An Jiao Tong Univ, Sch Management, Xian 710049, Shaanxi, Peoples R China
[2] City Univ Hong Kong, Dept Syst Engn & Engn Management, Hong Kong, Hong Kong, Peoples R China
[3] Minist Educ Proc Control & Efficiency Engn, Key Lab, Xian 710049, Shaanxi, Peoples R China
[4] E Carolina Univ, Coll Business, Dept Management Informat Syst, Greenville, NC 27858 USA