Understanding the adoption of mobile social payment: from the cognitive behavioural perspective

被引:22
作者
Wang, Jie [1 ]
Xu, Chonghuan [1 ]
Liu, Weinan [2 ]
机构
[1] Zhejiang Gongshang Univ, Sch Business Adm, Hangzhou, Peoples R China
[2] Hangzhou Vocat & Tech Coll, Business & Tourism Inst, Hangzhou, Peoples R China
基金
中国国家自然科学基金;
关键词
mobile social payment; MSP; cognitive behaviour; adoption behaviour; innovation diffusion theory; technology acceptance model; USER ACCEPTANCE; INTENTION; DETERMINANTS; TECHNOLOGY; IMPACT;
D O I
10.1504/IJMC.2022.123794
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
With the rapid development of mobile payment technology, many social applications provide payments function. This paper takes the cognitive behavioural influencing factors of the consumer mobile social payment acceptance behaviours as the purpose of the research and uses the literature research method to build the research model. On the basis of technology acceptance model, this paper integrates the theory of planned behaviour, theory of reasoned action and innovation diffusion model and adds variables such as perceived risk, perceived entertainment, social influence, consumer innovativeness and so on. Then the mobile social payment acceptance behaviour model is supposed, and 12 assumptions that may have an influence on the application acceptance behaviours of the mobile social users from different perspectives are given out. According to the results of data analysis and test hypotheses, this paper puts forward suggestions combined with the development status and existent problems of the mobile social networking services.
引用
收藏
页码:483 / 506
页数:24
相关论文
共 41 条
[1]   What is Venmo? A descriptive analysis of social features in the mobile payment platform [J].
Acker, Amelia ;
Murthy, Dhiraj .
TELEMATICS AND INFORMATICS, 2020, 52
[2]   Exploring factors influencing US millennial consumers? use of tap-and-go payment technology [J].
Bailey, Ainsworth Anthony ;
Pentina, Iryna ;
Mishra, Aditya Shankar ;
Ben Mimoun, Mohammed Slim .
INTERNATIONAL REVIEW OF RETAIL DISTRIBUTION AND CONSUMER RESEARCH, 2020, 30 (02) :143-163
[3]  
Bauer R.A., 1960, Dynamic marketing for a changing world, P389, DOI DOI 10.4018/978-1-4666-7357-1.CH101
[4]  
Cheng YW, 2017, J CHIN ECON FOREIGN, V10, P252, DOI 10.1108/JCEFTS-05-2017-0012
[5]   Consumer preferences of attributes of mobile payment services in South Korea [J].
Choi, Hanbyul ;
Park, Jonghwa ;
Kim, Junghwan ;
Jung, Yoonhyuk .
TELEMATICS AND INFORMATICS, 2020, 51
[6]  
Cong L., 2009, ANAL COMP ADVANTAGE, P20
[8]   Mobile payments adoption in public transport [J].
Fontes, Tania ;
Costa, Vera ;
Ferreira, Marta Campos ;
Li Shengxiao ;
Zhao, Pengjun ;
Dias, Teresa Galvao .
3RD CONFERENCE ON SUSTAINABLE URBAN MOBILITY (3RD CSUM 2016), 2017, 24 :410-417
[10]  
Jarvenpaa S. L., 1996, International Journal of Electronic Commerce, V1, P59