Introducing an it capability maturity framework

This paper presents an IT Capability Maturity Framework (IT CMFTM) to help manage the Enterprise IT capability in a holistic value based fashion, using a production function model which links management of the IT Budget and IT Capability to the management of Value. This model draws upon existing academic research to develop a firm level process theory of how IT can be managed to continuously optimize the value delivered from IT. Additionally the model draws upon key constructs and concepts from the software capability maturity model (Paulk, 1993) to propose maturity states for four inter-related macro-processes which are important for value delivery. For each macro process a maturity curve is described which provides a roadmap of improving process and outcome maturity with respect to each process. Empirical evidence is shared which supports that improving maturity in each of these four strategies is statistically significant in leading to increased business value from IT.