Impact of Citizens' Privacy Concerns on e-Government Adoption

被引：17

作者：

Liu, Dapeng ^{[1
]}

Carter, Lemuria ^{[1
]}

机构：

[1] Virginia Commonwealth Univ, Med Coll Virginia Campus, Richmond, VA 23284 USA

来源：

PROCEEDINGS OF THE 19TH ANNUAL INTERNATIONAL CONFERENCE ON DIGITAL GOVERNMENT RESEARCH (DGO 2018): GOVERNANCE IN THE DATA AGE | 2018年

关键词：

e-government adoption; information privacy concerns; trust of the Internet; perceived risk; intention to use; INFORMATION PRIVACY; E-COMMERCE; TRUST; ONLINE; MODEL; RISK; PERSONALIZATION; WILLINGNESS; PERCEPTIONS; FAMILIARITY;

D O I：

10.1145/3209281.3209340

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

As government agencies increasingly experience data security breaches, information privacy concerns are inevitably raised among e-government users. This study explores the impact of Internet users' information privacy concerns (IUIPC) on the adoption of e-government services. Grounded in the Theory of Reasoned Action (TRA), this study proposes IUIPC namely, collection, control, and awareness, will influence trust of the Internet (TOI) and perceived risks, which in turn impact the adoption of e-government.

引用

页码：240 / 245

页数：6

共 53 条

[11] Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom [J].

Carter, Lemuria ;

Weerakkody, Vishanth ;

Phillips, Brandis ;

Dwivedi, Yogesh K. .

INFORMATION SYSTEMS MANAGEMENT, 2016, 33 (02) :124-140

[12] The dimensionality of customer privacy concern on the internet [J].

Castaneda, J. Alberto ;

Montoro-Rios, Francisco J. ;

Luque, Teodoro .

ONLINE INFORMATION REVIEW, 2007, 31 (04) :420-439

[13] A trust model for online peer-to-peer lending: a lender's perspective [J].

Chen, Dongyu ;

Lai, Fujun ;

Lin, Zhangxi .

INFORMATION TECHNOLOGY & MANAGEMENT, 2014, 15 (04) :239-254

[14]

CHEN H, 2017, COMPUTERS HUMAN BEHA

[15] Information privacy concerns, procedural fairness, and impersonal trust: An empirical investigation [J].

Culnan, MJ ;

Armstrong, PK .

ORGANIZATION SCIENCE, 1999, 10 (01) :104-115

[16] Consumer privacy: Balancing economic and justice considerations [J].

Culnan, MJ ;

Bies, RJ .

JOURNAL OF SOCIAL ISSUES, 2003, 59 (02) :323-342

[17] PERCEIVED USEFULNESS, PERCEIVED EASE OF USE, AND USER ACCEPTANCE OF INFORMATION TECHNOLOGY [J].

DAVIS, FD .

MIS QUARTERLY, 1989, 13 (03) :319-340

[18] An extended privacy calculus model for E-commerce transactions [J].

Dinev, T ;

Hart, P .

INFORMATION SYSTEMS RESEARCH, 2006, 17 (01) :61-80

[19] Understanding online B-to-C relationships: An integrated model of privacy concerns, trust, and commitment [J].

Eastlick, MA ;

Lotz, SL ;

Warrington, P .

JOURNAL OF BUSINESS RESEARCH, 2006, 59 (08) :877-886

[20] E-government adoption: architecture and barriers [J].

Ebrahim, Zakareya ;

Irani, Zahir .

BUSINESS PROCESS MANAGEMENT JOURNAL, 2005, 11 (05) :589-611

← 1 2 3 4 5 6 →