MAINTAINING ENGAGEMENT IN LONG-TERM INTERVENTIONS WITH RELATIONAL AGENTS

被引:131
作者
Bickmore, Timothy [1 ]
Schulman, Daniel [1 ]
Yin, Langxuan [1 ]
机构
[1] Northeastern Univ, Coll Computer & Informat Sci, Boston, MA USA
关键词
D O I
10.1080/08839514.2010.492259
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
We discuss issues in designing virtual humans for applications that require long-term voluntary use and the problem of maintaining engagement with users over time. Concepts and theories related to engagement from a variety of disciplines are reviewed. We describe a platform for conducting studies into long-term interactions between humans and virtual agents and present the results of two longitudinal, randomized, controlled experiments in which the effect of manipulations of agent behavior on user engagement was assessed.
引用
收藏
页码:648 / 666
页数:19
相关论文
共 28 条
[1]   Establishing the computer-patient working alliance in automated health behavior change interventions [J].
Bickmore, T ;
Gruber, A ;
Picard, R .
PATIENT EDUCATION AND COUNSELING, 2005, 59 (01) :21-30
[2]  
Bickmore T., 2009, P 8 INT C AUT AG MUL, P297
[3]  
BICKMORE T, 2003, THESIS MIT CAMBRIDGE
[4]  
Bickmore T. W., 2005, ACM Transactions on Computer-Human Interaction, V12, P293, DOI 10.1145/1067860.1067867
[5]  
Bickmore T, 2007, LECT NOTES COMPUT SC, V4744, P1
[6]   Health dialog systems for patients and consumers [J].
Bickmore, Timothy ;
Giorgino, Toni .
JOURNAL OF BIOMEDICAL INFORMATICS, 2006, 39 (05) :556-571
[7]  
Bickmore T, 2009, LECT NOTES ARTIF INT, V5773, P6, DOI 10.1007/978-3-642-04380-2_4
[8]   'It's just like you talk to a friend' relational agents for older adults [J].
Bickmore, TW ;
Caruso, L ;
Clough-Gorr, K ;
Heeren, T .
INTERACTING WITH COMPUTERS, 2005, 17 (06) :711-735
[9]  
Consolvo S, 2008, CHI 2008: 26TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS VOLS 1 AND 2, CONFERENCE PROCEEDINGS, P1797
[10]  
Consolvo Sunny, 2006, P SIGCHI C HUM FACT, P457, DOI [10.1145/1124772.1124840, DOI 10.1145/1124772.1124840]