Information Sharing in Complex Systems: A Case Study on Public Safety Management

被引：11

作者：

Kozuch, Barbara ^{[1
]}

Sienkiewicz-Malyjurek, Katarzyna ^{[2
]}

机构：

[1] Jagiellonian Univ, Inst Publ Affairs, Lojasiewicza 4 Str, PL-30748 Krakow, Poland

[2] Silesian Tech Univ, Roosevelta 26 Str, PL-41800 Zabrze, Poland

来源：

20TH INTERNATIONAL SCIENTIFIC CONFERENCE - ECONOMICS AND MANAGEMENT 2015 (ICEM-2015) | 2015年 / 213卷

关键词：

Information sharing; Complex system; Public safety management; Emergency call centre;

D O I：

10.1016/j.sbspro.2015.11.493

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The main purpose of this article is to explore the information-sharing process in complex systems on the basis of public safety management, and also identify the role of emergency call centres in this area. The methodology, based on the desk research method and empirical investigations, contains semi-structured interviews with the heads of 4 emergency call centres in Poland (25% of all of them), 1 in the Czech Republic, and also 54 survey questionnaires with the operators of these centres. As a result, the model of information sharing in complex systems was elaborated, and also the properties of this process were explored. (C) 2015 The Authors. Published by Elsevier Ltd.

引用

页码：722 / 727

页数：6

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