Competencies for sustainability in hotels: insights from Brazil

被引：20

作者：

Alberton, Anete ^{[1
]}

Kieling, Ana Paula ^{[2
]}

Lyra, Franciane Reinert ^{[1
]}

Hoffmann, Estela Maria ^{[1
]}

Vidal Lopez, Mariana Pires ^{[3
]}

Stefano, Silvio Roberto ^{[4
]}

机构：

[1] Univ Vale Itajai UNIVALI, Biguacu, Brazil

[2] Univ Estado Santa Catarina UDESC, Florianopolis, SC, Brazil

[3] Fac Gama & Souza, Rio De Janeiro, Brazil

[4] Univ Estadual Ctr Oeste UNICTR, Guarapuava, Brazil

来源：

EMPLOYEE RELATIONS | 2022年 / 44卷 / 03期

关键词：

Tourism; Competencies; Sustainability; Hotel management; Triple bottom line; FRAMEWORK;

D O I：

10.1108/ER-01-2019-0093

中图分类号：

F24 [劳动经济];

学科分类号：

020106 ; 020207 ; 1202 ; 120202 ;

摘要：

Purpose This study analyzes the competencies toward sustainability in hotel facilities in order to identify the level of implementation of sustainability practices, as well as individual competencies for sustainability in the hospitality companies. Design/methodology/approach Interviews and a survey with hotel employees were conducted in two important touristic Brazilian cities, Florianopolis, and Rio de Janeiro, considering the TBL (triple bottom line) dimensions. The data were analyzed with content analysis and descriptive statistics and conjoint analysis. Findings Preventive competencies in the companies' management were identified. The research also revealed that competencies for sustainability are fairly present in the hospitality context yet, which demonstrates the urgency to discuss the theme in both academic and business practices. Originality/value It was identified a distance between practice and the triple bottom line concept, which is linked only to environmental practices. Besides, it was found limited knowledge about the concepts of competencies in the companies.

引用

页码：555 / 575

页数：21

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