Towards an Estimation Model for Software Maintenance Costs

被引:3
作者
Buchmann, Irene [1 ]
Frischbier, Sebastian [2 ]
Puetz, Dieter [3 ]
机构
[1] Archimetrica, Wiesbaden, Germany
[2] Tech Univ Darmstadt, Databases & Distributed Syst Grp, Darmstadt, Germany
[3] Deutsche Post AG, IT Serv Management, Bonn, Germany
来源
2011 15TH EUROPEAN CONFERENCE ON SOFTWARE MAINTENANCE AND REENGINEERING (CSMR) | 2011年
关键词
Software maintenance; software measurement; prediction models; cost estimation; regression models; case study;
D O I
10.1109/CSMR.2011.45
中图分类号
TP31 [计算机软件];
学科分类号
081202 ; 0835 ;
摘要
Today there is no best practise method available to effectively estimate the maintenance costs of historically grown large-scale software landscapes. Most cost estimation models are either not generalizable due to highly specialized scenarios or too abstract to be implemented in practice. In this paper we introduce a multi-level approach to create transparency, estimate costs realistically based on current spending and establish a method for sustainable cost-control. At the heart of our approach is the deduction of meaningful indicators for estimating current and future maintenance efforts. We present the first version of a statistical cost estimation model being implemented at Deutsche Post MAIL as a baseline for contract negotiations with providers.
引用
收藏
页码:313 / 316
页数:4
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