HOW TO IMPLEMENT KEY PERFORMANCE INDICATORS IN A COMPANY

被引：0

作者：

Mojsinovic, Dubravko ^{[1
]}

机构：

[1] Consule DOO, Strmec Samoborski 10434, Croatia

来源：

PROCEEDINGS OF THE 10TH INTERNATIONAL SYMPOSIUM ON OPERATIONAL RESEARCH SOR 09 | 2009年

关键词：

KPI; Key Performance Indicator; Retail Industry;

D O I：

暂无

中图分类号：

C93 [管理学]; O22 [运筹学];

学科分类号：

070105 ; 12 ; 1201 ; 1202 ; 120202 ;

摘要：

Key Performance Indicator (KPI) can be uscd as a good tool for improving business results. It has a quantitative nature and shows business performance. Example from a retail company illustrates how a KPI can be implemented. Example shows that in a retail company it seems reasonable to monitor Pieces sold per customer and Number of customers as KPIs. Calculation shows the threshold values for these two indicators.

引用

页码：219 / 226

页数：8