An Evaluation System of Bus Service Quality Based on MaaS

被引:0
|
作者
Qu, Ying [1 ]
Wang, Hao [1 ]
Li, Dongping [2 ]
机构
[1] Southeast Univ, Jiangsu Prov Collaborat Innovat Ctr Modern Urban, Jiangsu Key Lab Urban ITS, Si Pai Lou 2, Nanjing 210096, Jiangsu, Peoples R China
[2] Shanghai Urban Construct Design & Res Inst Grp Co, Dongfang Rd 3447, Shanghai 200125, Peoples R China
关键词
MOBILITY;
D O I
暂无
中图分类号
TU [建筑科学];
学科分类号
0813 ;
摘要
The market share of public transport continues to decline as more and more flexible modes of travel appear. A public transportation service quality evaluation system advancing with the times is conducive to improving the attractiveness of public transportation. This paper presents the composition and characteristics of MaaS (mobility as a service), based on a study of MaaS development. With the goal of improving bus transit service quality, a bus service level evaluation system is established. The system will identify new criteria and indexes, apply Delphi and AHP to obtain weights of indexes, and establish a model of evaluation. Finally, this paper concludes with the advantages of the bus service quality evaluation system and future prospects.
引用
收藏
页码:1433 / 1444
页数:12
相关论文
共 50 条
  • [21] EVALUATION OF A DOWNTOWN CIRCULATOR BUS SERVICE
    VEATCH, JF
    TRAFFIC QUARTERLY, 1975, 29 (04): : 615 - 629
  • [22] FOOD QUALITY EVALUATION OF SATELLITE SERVICE SYSTEM
    CREMER, ML
    CHIPLEY, JR
    OHIO REPORT ON RESEARCH AND DEVELOPMENT, 1978, 63 (03): : 38 - 40
  • [23] A Comprehensive Quality of Service Evaluation in Mimic System
    Zhao, Yufeng
    Wang, Junchao
    Zhang, Jiexin
    PROCEEDINGS OF 2019 IEEE 8TH JOINT INTERNATIONAL INFORMATION TECHNOLOGY AND ARTIFICIAL INTELLIGENCE CONFERENCE (ITAIC 2019), 2019, : 986 - 991
  • [24] Service quality - developing a service quality index in the provision of commercial bus contracts
    Hensher, DA
    Stopher, P
    Bullock, P
    TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE, 2003, 37 (06) : 499 - 517
  • [25] Evaluation model on service quality of information system based on user's appraisal
    Zheng, Kang-Feng
    Wang, Xiu-Juan
    Guo, Shi-Ze
    Yang, Yi-Xian
    Beijing Youdian Daxue Xuebao/Journal of Beijing University of Posts and Telecommunications, 2010, 33 (01): : 84 - 88
  • [26] Railroad freight service quality evaluation system based on a logistic regression model
    Zhao Z.
    Applied Mathematics and Nonlinear Sciences, 2024, 9 (01)
  • [27] THE IT OUTSOURCING SERVICE QUALITY EVALUATION SYSTEM BASED ON DS EVIDENTIAL REASONING THEORY
    Zhou Li
    2011 INTERNATIONAL CONFERENCE ON INSTRUMENTATION, MEASUREMENT, CIRCUITS AND SYSTEMS ( ICIMCS 2011), VOL 1: INSTRUMENTATION, MEASUREMENT, CIRCUITS AND SYSTEMS, 2011, : 407 - 410
  • [28] The research on express delivery service quality evaluation system based on customer perception
    Zhou, Li
    Zhu, Lingyao
    Ma, Yinbo
    PROCEEDINGS OF 2016 5TH INTERNATIONAL CONFERENCE ON SOCIAL SCIENCE, EDUCATION AND HUMANITIES RESEARCH, 2016, 69 : 740 - 743
  • [29] Quality assessment of city bus service based on subjective and objective service quality dimensions Case study in Guwahati, India
    Deb, Saikat
    Ahmed, Mokaddes Ali
    BENCHMARKING-AN INTERNATIONAL JOURNAL, 2019, 26 (02) : 567 - 589
  • [30] An improved AHP and BP neural network method for service quality evaluation of city bus
    Liu, Ying
    INTERNATIONAL JOURNAL OF COMPUTER APPLICATIONS IN TECHNOLOGY, 2018, 58 (01) : 37 - 44