Rethinking social housing: Behavioural patterns and technological innovations

The building sector accounts for 40% of energy use and 25% of CO2 emissions, mainly due to inefficient building practices and energy consumption during the operational phase of buildings. Social housing accounts for a significant proportion of the European building stock and about 50% of the existing buildings are likely to require large-scale renovations in the coming years, meeting the current EPBD directive. This could represent an opportunity to renovate the affordable building stock, often characterized by premature disrepair, resulting in a bad perception from inhabitants and community. Significant European experiences have already shown the importance of an integrated approach finalized to the construction or renovation of social housing, leveraging on environmental sustainability, creating urban identity, adopting measures to face social disadvantage, offering at the same time quality housing standard. In this regard, it seems necessary to match technological advancements and knowledge in energy retrofitting with social needs and habits. The implementation of energy-efficiency improvements in social housing requests support and participation of the final energy consumer. The paper investigates how to deal with knowledge gaps in the relationship between retrofit technologies and users' behaviour and possible strategic measures to increase awareness between tenants through two case studies.