Consumer/provider communication research: directions for development

被引:13
作者
Kreps, GL
Arora, NK
Nelson, DE
机构
[1] NCI, Hlth Commun & Informat Res Branch, Bethesda, MD 20892 USA
[2] NCI, Outcomes Res Branch, Bethesda, MD USA
[3] Ctr Dis Control & Prevent, Hlth Commun Branch, Off Smoking & Hlth, Atlanta, GA USA
关键词
consumer/provider communication; doctor/patient communication; interpersonal communication;
D O I
10.1016/S0738-3991(03)00070-3
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Communication between health care providers and consumers is a critical part of effective health care delivery. Yet, the strategic use of interpersonal communication in health care delivery is most complex, multifaceted, and often problematic, necessitating careful study of the communication process in health care to increase understanding and help improve health communication practices. The National Cancer Institute (NCI) sponsored an expert symposium on consumer/provider communication research to examine progress and identify gaps in the research literature on doctor/patient communication. This paper and this special issue of Patient Education and Counseling reviews several of the key perspectives and suggestions presented at the symposium for directing future research and applications concerning consumer/provider communication. Published by Elsevier Science Ireland Ltd.
引用
收藏
页码:3 / 4
页数:2
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