A research agenda for trust in online environments

被引：291
作者：
Gefen, David [1 ]
Benbasat, Izak [2 ]
Pavlou, Paul A. [3 ]
机构：
[1] Drexel Univ, Philadelphia, PA 19104 USA
[2] Univ British Columbia, Sauder Sch Business, Vancouver, BC V5Z 1M9, Canada
[3] Univ Calif Riverside, Riverside, CA 92521 USA
来源：
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS | 2008年 / 24卷 / 04期
关键词：
online trust; research agendas; trust;
D O I：
10.2753/MIS0742-1222240411
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
We present an agenda for the future research that has the potential to extend the conceptual foundations of trust in online environments and to improve the practice in the domain. The agenda draws on the previous work on trust, the papers included in this Special Issue, and our perspective on the state of the literature. This agenda is structured into four components-nature and role of trust, moderators of trust, antecedents of trust, and empirical methods for examining trust.
引用
收藏
页码：275 / 286
页数：12
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