The Role of Corporate Culture in Bad Times: Evidence from the COVID-19 Pandemic

被引:97
作者
Li, Kai [1 ]
Liu, Xing [1 ]
Mai, Feng [2 ]
Zhang, Tengfei [3 ]
机构
[1] Univ British Columbia, Sauder Sch Business, Vancouver, BC, Canada
[2] Stevens Inst Technol, Sch Business, Hoboken, NJ 07030 USA
[3] Louisiana State Univ, EJ Ourso Coll Business, Baton Rouge, LA 70803 USA
关键词
SOCIAL-RESPONSIBILITY; BELIEFS; MODEL;
D O I
10.1017/S0022109021000326
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
After fitting a topic model to 40,927 COVID-19-related paragraphs in 3,581 earnings calls over the period Jan. 22-Apr. 30, 2020, we obtain firm-level measures of exposure and response related to COVID-19 for 2,894 U.S. firms. We show that despite the large negative impact of COVID-19 on their operations, firms with a strong corporate culture outperform their peers without a strong culture. Moreover, these firms are more likely to support their community, embrace digital transformation, and develop new products than those peers. We conclude that corporate culture is an intangible asset designed to meet unforeseen contingencies as they arise.
引用
收藏
页码:2545 / 2583
页数:39
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