How social media influencers' narrative strategies benefit cultivating influencer marketing: Tackling issues of cultural barriers, commercialised content, and sponsorship disclosure

被引:88
作者
Zhou, Shuang [1 ]
Blazquez, Marta [2 ]
McCormick, Helen [3 ]
Barnes, Liz [3 ]
机构
[1] Hong Kong Polytech Univ, Inst Text & Clothing, Hung Hom, Kowloon, Hong Kong, Peoples R China
[2] Univ Manchester, Dept Mat, Sackville St Bldg, Manchester M1 3BB, Lancs, England
[3] Manchester Metropolitan Univ, Manchester Fash Inst, Righton Bldg,Cavendish St, Manchester M15 6BG, Lancs, England
关键词
Soc i a l media influencers; Influencer marketing; Narrative strategy; Cultural barriers; Commercial content; Sponsorship disclosu r e; WORD-OF-MOUTH; LUXURY BRANDS; DIGITAL INFLUENCERS; CO-CREATION; CONSUMERS; PERSUASION; POST; CREDIBILITY; PERCEPTIONS; CONSUMPTION;
D O I
10.1016/j.jbusres.2021.05.011
中图分类号
F [经济];
学科分类号
02 ;
摘要
Social media influencers (SMIs) are increasingly involving in influencer marketing to promote products. However, there are both opportunities and issues with influencer marketing. SMIs' narrative strategies can be of great value as high-quality eWOM content is vital to maintain influencer marketing effectiveness. This paper adopts the stimulus-organism-response (S-O-R) framework to explore the value of SMIs' narrative strategies to overcome potential influencer marketing issues within the context of China's luxury market. A qualitative approach is applied to explore Chinese consumer perceptions toward capabilities of three SMIs' narrative strategies (brand attribute evaluation, brand love inspiration, self-identity construction) to deal with the issues of cultural barriers, commercial-personal tension, and sponsorship disclosure in SMIs' eWOM. Based on the research findings, this paper develops a conceptual model to illustrate how SMIs' narrative strategies benefit the cultivation of influencer marketing on social media.
引用
收藏
页码:122 / 142
页数:21
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