The Efficacy of Medical Team Training: Improved Team Performance and Decreased Operating Room Delays A Detailed Analysis of 4863 Cases

被引:100
作者
Wolf, Francis A. [1 ,2 ]
Way, Lawrence W. [1 ]
Stewart, Lygia [1 ,2 ]
机构
[1] Univ Calif San Francisco, Dept Surg, San Francisco, CA 94143 USA
[2] VA Med Ctr, Dept Surg, San Francisco, CA USA
关键词
CREW RESOURCE-MANAGEMENT; SURGICAL SAFETY CHECKLIST; PREOPERATIVE BRIEFINGS; NURSES;
D O I
10.1097/SLA.0b013e3181f1c091
中图分类号
R61 [外科手术学];
学科分类号
摘要
Objectives: Medical team training (MTT) has been touted as a way to improve teamwork and patient safety in the operating room (OR). Methods: OR personal completed a 1-day intensive MTT training. A standardized briefing/debriefing/perioperative routine was developed, including documentation of OR miscues, delays, and a case score (1-5) assigned by the OR team. A multidisciplinary MTT committee reviewed and rectified any systems problems identified. Debriefing items were analyzed comparing baseline data with 12 and 24-month follow-up. A safety attitudes questionnaire was administered at baseline and 1 year. Results: A total of 4863 MTT debriefings were analyzed. One year following MTT, case delays decreased (23% to 10%, P < 0.0001), mean case score increased (4.07-4.87, P < 0.0005), and both changes were sustained at 24 months. One-year and 24-month follow-up data demonstrated decreased frequency of preoperative delays (16%-7%, P = 0.004), hand-off issues (5.4%-0.3%, P < 0.0001), equipment issues/delays (24%-7%, P < 0.0001), cases with low (<3) case scores (23%-3%, P < 0.0005), and adherence to timing guidelines for prophylactic antibiotic administration improved (85%97%, P < 0.0001). Surveys documented perception of improved teamwork and patient safety. A major systems issue regarding perioperative medication orders was identified and corrected. Conclusions: MTT produced sustained improvement in OR team function, including decreased delays and improved case scores. When combined with a high-level debriefing/problem-solving process, MTT can be a foundation for improving OR performance. This is the largest case analysis of MTT and one of the few to document an impact of MTT on objective measures of operating room function and patient safety.
引用
收藏
页码:477 / 485
页数:9
相关论文
共 33 条
[1]  
*AHRQ, 2006, AHRQ DEP DEF REL NEW
[2]  
[Anonymous], 1976, TRAINING DEV HDB
[3]  
[Anonymous], 2000, ERR IS HUM BUILD SAF
[4]   Bridging the communication gap in the operating room with medical team training [J].
Awad, SS ;
Fagan, SP ;
Bellows, C ;
Albo, D ;
Green-Rashad, B ;
De La Garza, M ;
Berger, DH .
AMERICAN JOURNAL OF SURGERY, 2005, 190 (05) :770-774
[5]  
Chatham R., 2009, Development of professional expertise: toward measurement of expert performance and design of optimal learning environments
[6]   Human factors and cardiac surgery: A multicenter study [J].
de Leval, MR ;
Carthey, J ;
Wright, DJ ;
Farewell, VT ;
Reason, JT .
JOURNAL OF THORACIC AND CARDIOVASCULAR SURGERY, 2000, 119 (04) :661-670
[7]   Medical Team Training: Applying Crew Resource Management in the Veterans Health Administration [J].
Dunn, Edward J. ;
Mills, Peter D. ;
Neily, Julia ;
Crittenden, Michael D. ;
Carmack, Amy L. ;
Bagian, James P. .
JOINT COMMISSION JOURNAL ON QUALITY AND PATIENT SAFETY, 2007, 33 (06) :317-325
[8]  
DUNN EJ, 2007, MED TEAM TRAINING VE
[9]   An observational analysis of surgical team compliance with perioperative safety practices after crew resource management training [J].
France, Daniel J. ;
Leming-Lee, Susie ;
Jackson, Tom ;
Feistritzer, Nancye R. ;
Higgins, Michael S. .
AMERICAN JOURNAL OF SURGERY, 2008, 195 (04) :546-553
[10]   Surgical Team Training The Northwestern Memorial Hospital Experience [J].
Halverson, Amy L. ;
Andersson, Jennifer L. ;
Anderson, Karen ;
Lombardo, Justin ;
Park, Christine S. ;
Rademaker, Alfred W. ;
Moorman, Don W. .
ARCHIVES OF SURGERY, 2009, 144 (02) :107-112