Safety culture in an aircraft maintenance organisation: A view from the inside

被引：52

作者：

Atak, Ahmet ^{[1
]}

Kingma, Sytze ^{[1
]}

机构：

[1] Vrije Univ Amsterdam, Dept Culture Org & Management, NL-1081 HV Amsterdam, Netherlands

来源：

SAFETY SCIENCE | 2011年 / 49卷 / 02期

关键词：

Safety culture; Aircraft maintenance; Organisational culture; Ethnography; MODEL;

D O I：

10.1016/j.ssci.2010.08.007

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

This article deals with a case study about the safety culture of an aircraft maintenance organisation. The case study provides ethnographic accounts based on participant observation, interviews and document analysis. Safety culture is specifically related to the development and growth phase of the organisation and explicitly relates safety culture to production interests. The analysis focuses on the various roles and the tensions between the quality assurance and maintenance management departments, and the way aircraft maintenance technicians (AMTs) in practice deal with tensions between safety and production interests. Theoretically this article stresses the value of a process view on organisational development for the analysis of safety culture and the paradoxical relationship between safety and economic interests. (c) 2010 Elsevier Ltd. All rights reserved.

引用

页码：268 / 278

页数：11

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