How to take employees on the digital transformation journey: An

被引:87
|
作者
Weber, Ellen [1 ]
Buettgen, Marion [1 ]
Bartsch, Silke [2 ]
机构
[1] Univ Hohenheim, Inst Mkt & Management, Chair Corp Management, Schwerzstr 42, D-70599 Stuttgart, Germany
[2] Ludwig Maximilians Univ Munchen, Inst Mkt, Ludwigstr 28 Rgb, D-80539 Munich, Germany
关键词
Leadership behavior; Digital leadership; Digital transformation; Organizational change; Experimental design; ORGANIZATIONAL-CHANGE; FAIRNESS PERCEPTIONS; COMBINATIVE ASPECTS; SERVANT LEADERSHIP; ETHICAL LEADERSHIP; JOB-PERFORMANCE; MEDIATING ROLE; TRUST; BEHAVIOR; CREATIVITY;
D O I
10.1016/j.jbusres.2022.01.036
中图分类号
F [经济];
学科分类号
02 ;
摘要
Digital transformation (DT) initiatives are often not successful. Research underlines leadership as a key to transformation success; however, studies have not systematically examined the impact of leaders on organiza-tional change, particularly concerning organizations' DT. To fill this research gap, we conducted an experimental study with 815 participants to analyze the effectiveness of complementary leadership behaviors that are relevant in the digital age: task-oriented (more precisely, digital transformation-oriented) and people-oriented leadership behaviors, and in particular their interaction. Surprisingly and in contrast to prior studies, the results show that the combination of complementary leadership behaviors did not lead to the highest (lowest) level of employees' desirable (undesirable) affective, cognitive, and behavioral change responses. This study reveals that organiza-tions are well-advised not to disregard people orientation when going digital as this leadership behavior buffers the potential downsides of digital transformation-oriented leadership behavior, which is mandatory to stay competitive in the digital era.
引用
收藏
页码:225 / 238
页数:14
相关论文
共 50 条
  • [21] Viewing Digital Transformation through the Lens of Transformational Leadership
    Philip, Jestine
    JOURNAL OF ORGANIZATIONAL COMPUTING AND ELECTRONIC COMMERCE, 2021, 31 (02) : 114 - 129
  • [22] The characteristics of digital transformation leadership: Theorizing the practitioner voice
    McCarthy, Pat
    Sammon, David
    Alhassan, Ibrahim
    BUSINESS HORIZONS, 2024, 67 (04) : 411 - 423
  • [23] The Digital Transformation Journey of a Large Australian Hospital: A Teaching Case
    Eden, Rebekah
    Burton-Jones, Andrew
    Ballantine, Cameron
    Donovan, Raelene
    McKavanagh, Daniel
    Staib, Andrew
    Sullivan, Clair
    COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 2022, 51 : 842 - 865
  • [24] Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations
    Nadeem, Kashif
    Wong, Sut I.
    Za, Stefano
    Venditti, Michelina
    TECHNOLOGY IN SOCIETY, 2024, 76
  • [25] The perceived effect of digital transformation and resultant empowerment on job performance of employees in the fitness family business
    Yildiz, Kadir
    Akoglu, Halil Erdem
    Emir, Esra
    Angosto, Salvador
    Garcia-Fernandez, Jeronimo
    JOURNAL OF FAMILY BUSINESS MANAGEMENT, 2025, 15 (01) : 102 - 121
  • [26] From Bureaucracy to Citizen-Centricity: How the Citizen-Journey Should Inform the Digital Transformation of Public Services
    Saxena, Deepak
    Muzellec, Laurent
    McDonagh, Joe
    INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNMENT RESEARCH, 2022, 18 (01)
  • [27] Beyond external pressures: How work conditions harm employees' social and environmental responsibilities
    Jahanshahi, Asghar Afshar
    Al-Gamrh, Bakr
    BUSINESS STRATEGY AND THE ENVIRONMENT, 2024, 33 (05) : 4292 - 4309
  • [28] Digital Transformation Taking Centre Stage: How Is Digital Transformation Reshaping Entrepreneurial Innovation?
    Mukesh, Hasirumane Venkatesh
    JOURNAL OF ENTREPRENEURSHIP, 2022, 31 (02) : 364 - 401
  • [29] Overcoming the digital transformation paradoxes: a digital affordance perspective
    Qin, Ruisheng
    MANAGEMENT DECISION, 2023,
  • [30] Financial institutions digital transformation: the stages of the journey and business metrics to follow
    Papathomas, Aristides
    Konteos, George
    JOURNAL OF FINANCIAL SERVICES MARKETING, 2024, 29 (02) : 590 - 606