Knowledge Topic-Structure Exploration for Online Innovative Knowledge Acquisition

Researchers and practitioners have long realized the importance of acquiring innovative knowledge from online innovation communities. However, it has still been a challenge to identify valuable information of interest from unstructured and noisy user-generated text. The extant research trying to solve this problem is limited by the generalizability issue and the lack of topic-level investigation. In this article, we proposed an automatic hybrid model to simultaneously extract knowledge topics and knowledge structures from free text in online innovation communities. By employing a topic model, one important contribution of this article is the elimination of manual intervention and addressing of the generalizability issue faced by existing supervised approaches. Another major contribution of this article is the design of a novel solution for knowledge structure construction by combining a topic model with association analysis; this solution addresses the weakness of the traditional topic model. We evaluate the validity of the proposed hybrid model in experiments with a real-world dataset. The results show that by providing a new angle for innovative knowledge acquisition and management, this proposed method is effective in extracting meaningful innovative knowledge and in uncovering knowledge structures.