A Multicriteria Method for Evaluating Risks in Virtual Organizations

The development of collaborative environments has become a key factor for Service Providers (SPs) successfully leverage their business activities. Nevertheless, the volatility of these networks leads to several additional risks, that need to be identified, measured, and mitigated through a well-defined process. In this way, this paper presents a supporting decision method that analyses the risk of a set of pre-selected SPs based on collaboration and infrastructure KPIs to compose Virtual Organizations (VOs). A computational prototype was also specified and used to execute a set of tests to assess the proposed risk analysis method. Results show the consistency of proposed method.