Social capital affects job performance through social media

被引:24
作者
Yen, Yung-Shen [1 ]
Chen, Mei-Chun [2 ]
Su, Chun-Hsiung [3 ]
机构
[1] Providence Univ, Comp Sci & Informat Management, Taichung, Taiwan
[2] Vanung Univ, Informat Management, Zhongli, Taiwan
[3] Vanung Univ, Tourism & Leisure Management, Zhongli, Taiwan
关键词
Bridging social capital; Bonding social capital; Job satisfaction; Relational satisfaction; Job performance; GENDER; SATISFACTION; INTERNET; TIES;
D O I
10.1108/IMDS-09-2019-0473
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
Purpose This study aims to explore the impact of social capital on job performance when workers interact with coworkers through social media in organizations. Design/methodology/approach Structural equation modeling was conducted, and a sample of 230 workers in Taiwan was investigated. Findings This study found that bonding social capital has a greater impact on job performance than bridging social capital for interactions among coworkers through social media in organizations. Moreover, bridging social capital affects job performance more strongly for male workers than for female workers, but bonding social capital affects job performance more strongly for female workers than for male workers. Originality/value This study advances the previous knowledge of social capital theory for workers interacting with coworkers through social media in organizations.
引用
收藏
页码:903 / 922
页数:20
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