Entrepreneurs' negotiation behavior

This study provides first empirical results on entrepreneurs' negotiation behavior. In a series of negotiation tasks, we compare persuasive behaviors and negotiation outcomes of entrepreneurs and non-entrepreneurs. Our results show that entrepreneurs make extensive use of emotions and arguments as means of persuasion. Due to their assertive behavior, they close fewer deals; however, when they close a deal, they make higher profits than non-entrepreneurs. These results demonstrate the relevance of studying entrepreneurs' interpersonal interactions as determinants of entrepreneurial success and highlight the role expressed emotions and arguments play in this context.